Frequently Asked Questions

Fine CNC is a Lahore-based company that manufactures CNC wood router machines in-house and supplies CNC parts across Pakistan — motors, drivers, controllers, spindles, linear rails, couplings, gearboxes, laser parts and 3D printer parts. We have 10+ years of experience and 1000+ customers.

The owner and founder of Fine CNC is Irfan Mughal.

Fine CNC has 10+ years of experience in CNC machines and parts, with 1000+ happy customers.

Our machines are built in-house in Lahore, parts are genuine and tested before dispatch, we stock known brands (Inovance, Raytools, Leadshine, HIWIN, Omron, YOSO and more), offer cash on delivery nationwide, and give technical guidance for part selection, installation and troubleshooting.

We stock Inovance, Raytools, Leadshine, YOSO, Omron, Nidec Shimpo, YAKO, JMC, FASTECH, HIWIN, SUNGIL, CHINT and HQD, subject to stock.

Call or WhatsApp us at 0300 0832381 (+92 300 0832381).

Yes, WhatsApp us at 0300 0832381 or open https://wa.me/923000832381. Send the product name or a photo/model number and our team will help.

Email us at finecncpk@gmail.com. We aim to reply within 24 hours. For a faster reply, use WhatsApp 0300 0832381.

Our shop: Shop No. 1, First Floor, Al Khalil Center, Hall Road, Lahore, Pakistan (54000). Please call or WhatsApp 0300 0832381 before visiting and we'll share the exact location pin.

Yes. You're welcome at our Hall Road, Lahore shop (Mon–Sat, 9 AM–7 PM). To see a machine running, please WhatsApp 0300 0832381 first so we can arrange it.

Monday to Saturday, 9:00 AM to 7:00 PM. Sunday closed. You can still place orders on the website or send a WhatsApp message anytime.

Facebook: facebook.com/profile.php?id=61575411045932 — Instagram: instagram.com/fine.cnc

Yes. We manufacture CNC wood router machines in-house in Lahore, and customized requirements can be discussed.

Our catalog includes CNC wood routers, stone/marble CNC machines, CO2 laser engraving machines, fiber laser cutting machines and plasma cutting machines. Our flagship is the 1325 Double Head 4×8 ft CNC Wood Router. Check finecnc.pk/products?type=machine or WhatsApp 0300 0832381 for availability.

Our 1325 Double Head CNC Wood Router (4×8 ft) is listed at Rs 1,400,000 (was Rs 1,800,000). The Blue & White Combo TwinSpindle 4×8 ft model is also Rs 1,400,000. Prices can change — please confirm on the product page or WhatsApp 0300 0832381.

1325 Double Head Wood Router: RichAuto DSP A11E handheld controller (no PC needed, USB file input); 3.2 kW water-cooled spindle with 5.5 kW inverter; hybrid servo motors & drivers; working area 1300 × 2500 mm; helical rack & pinion on X/Y, YOSO rail + ball screw on Z; rapid 40,000 mm/min, working 30,000 mm/min; accuracy 0.03 mm/300 mm; ER20 collet; G-code/.u00/.mmg/.plt; 220V 50/60Hz, 6 kW max; machine size 3200×2150×2000 mm; approx. 1,300 kg; heavy 6"×10" steel tube frame.

Yes. Our 1325 Double Head CNC Wood Router has a 4×8 ft (1300 × 2500 mm) working area and is in stock. Rs 1,400,000 (listed price).

The wood router works on wood, MDF, plywood and acrylic sheet, artificial marble carving, and light mold work in copper, aluminum and iron.

Common uses: 3D wave panels, cabinet and wooden doors, custom furniture, decorative items, signboards and logo cutting/engraving, acrylic cutting, mold making and artificial marble carving.

No computer is needed to run jobs. The RichAuto DSP A11E handheld controller reads files from USB. You'll still use a computer to design (e.g. ArtCAM/Aspire) and export the file.

Design/toolpath software such as ArtCAM and Aspire is mentioned with our routers. Please confirm the exact software bundle with our team on WhatsApp 0300 0832381 before ordering.

Our routers have breakpoint memory, so after a power failure the job can resume from where it stopped. They also have soft and hard limit protection and an accident-avoidance system.

The 1325 router runs on AC 220V, 50/60 Hz, with 6.0 kW maximum power. Confirm your site wiring with our team before installation.

Both are 4×8 ft double-head industrial wood routers at Rs 1,400,000 with the same listed specs (RichAuto A11E, 3.2 kW water-cooled spindle, hybrid servo, rack & pinion). The Combo TwinSpindle is the blue & white model. For head/spindle configuration differences, please confirm with our team on WhatsApp 0300 0832381.

Possibly. Share your working area, material, application, spindle and production needs, and our team will suggest a configuration and price. WhatsApp 0300 0832381.

It depends on your material, working area, type of cutting/engraving, production volume and budget. Share these details on WhatsApp 0300 0832381 and we'll recommend the right machine. For wood, MDF and acrylic, a CNC wood router is usually the right choice.

A CNC wood router is a common starting point for furniture, MDF, cabinets, doors, signboards and engraving work. Tell us your target work and budget on WhatsApp 0300 0832381 and we'll guide you.

A router removes material with a rotating cutter (great for thick wood, MDF, 3D carving); a laser uses a focused beam (great for fine engraving and clean cuts on thinner materials). For acrylic, either can work depending on thickness and finish.

A CNC marble/stone router with a suitable spindle, strong structure and cooling is best. Check finecnc.pk/products?category=stonemarble-cnc-machine or WhatsApp 0300 0832381.

Both 4×8 ft routers are currently listed as in stock. For exact availability and dispatch time, WhatsApp 0300 0832381.

CNC means Computer Numerical Control. You make a design on a computer, convert it into a toolpath file (G-code), and the machine moves the cutting tool automatically along X, Y and Z axes to cut, carve or engrave the material accurately.

Running the machine is fairly easy — loading a file from USB and starting the job can be learned in a few days. Designing in software (ArtCAM/Aspire) takes longer, usually a few weeks of practice. Our team gives installation guidance to help you start.

Popular options are ArtCAM and Vectric Aspire (for 2D/3D carving and toolpaths). Designs from CorelDRAW, AutoCAD or Illustrator can be exported as DXF/AI/vector files, imported into ArtCAM/Aspire, and converted to G-code for the machine.

The 1325 machine itself is about 3200 × 2150 × 2000 mm (≈10.5 × 7 × 6.5 ft). Keep at least 2–3 ft free on all sides for loading sheets and maintenance — a space of roughly 15 × 12 ft is comfortable.

A wood router can do light work on aluminum, copper and soft metals (e.g. mold work), but it is not meant for cutting steel sheet. For metal sheet cutting, a fiber laser or plasma cutting machine is the right choice.

It depends on design size, depth, material and bit. A simple 2D cut can take minutes; a detailed 3D carving on a door can take a few hours. The software shows an estimated time before you start.

Our CNC routers come with a 3-month parts warranty, plus support for installation guidance and basic troubleshooting. For warranty on individual spare parts, please confirm with our team before buying.

Installation guidance is included with our machines, and a site visit can be arranged — please discuss it on phone/WhatsApp 0300 0832381.

Installation guidance and basic support are provided. For operator or software training, please ask our team on WhatsApp 0300 0832381 what's available for your machine.

Yes. We provide technical support for machines, parts, compatibility, installation and troubleshooting, per the product's warranty/service terms. Contact us on WhatsApp 0300 0832381.

Yes. We supply spare parts for our machines and stock motors, drivers, spindles, controllers, rails, couplings and more.

Clean dust from rails, rack and spindle daily; use the central lubrication pump regularly (the 1325 has semi-automatic oiling); keep spindle cooling water clean and change it periodically; check belts, bolts and wiring monthly; keep the electric panel dust-free.

The 1325 is rated up to 6 kW max; actual use is usually lower depending on load. It can run on a properly sized generator or inverter/solar setup with a stable 220V supply — use a voltage stabilizer and consult our team for sizing.

Generally: V-bit for lettering and engraving; flat end mill / spiral bit for cutting MDF and plywood; ball-nose bit for 3D carving; single-flute bit for clean acrylic cuts. Tell us your job and we'll suggest the size.

With proper maintenance a well-built CNC router can work for many years. Spindle life depends on usage, cooling and load — keeping cooling water clean and avoiding overload extends it a lot.

Strongly recommended for wood/MDF work — it keeps the machine, rails and workplace clean and protects health. We stock spindle dust shoe covers; ask us about suitable dust collection.

Stepper & servo motors, drivers, spindles, VFDs, CNC controllers, sensors, power supplies, linear rails & bearings, ball screws, rack & pinion, timing belts/pulleys, cable chains, couplings, planetary gearboxes, collets, fiber laser heads/lenses/nozzles, Arduino and 3D printer parts. Browse finecnc.pk/products.

Yes. Examples (listed prices, may change): 1300W AC servo motor with drive Rs 60,000; SD100 750W motor & drive Rs 38,000; Inovance 0.85 kW motor + 1 kW drive Rs 95,000; Inovance 1.3 kW motor + 1.5 kW drive Rs 110,000; Inovance 400W servo with driver Rs 75,000. Check stock on WhatsApp 0300 0832381.

Yes, NEMA 17, 23 and 34 stepper motors in various torque ratings, subject to stock. Torque and specs are on each product page; WhatsApp 0300 0832381 for current price.

Yes — Leadshine stepper drivers in various models and current ratings, plus servo drives including Inovance (400W, 750W, 1.5 kW). Some are price on request; WhatsApp 0300 0832381.

Yes, we stock spindles, spindle mounts/brackets, dust shoe covers and related parts. See finecnc.pk/products?category=spindle or WhatsApp 0300 0832381 for the right size and price.

Yes — CNC controllers for 3-axis and multi-axis setups, handheld controllers, and Mach3/NC Studio cards. Compatibility is listed on each product page.

Yes — linear guide rails and blocks (HIWIN and other brands), linear bearings, ball screws with support units, helical rack & pinion, timing belts/pulleys and cable chains in various sizes.

Yes — flexible, rigid, jaw, bellows and Oldham couplings. Example: D19×L25 aluminum flexible coupling Rs 350. To choose a size, measure both shaft diameters.

Yes, planetary gear reducers for servo/stepper motors. See finecnc.pk/products?category=planetary-gear-reducer or WhatsApp your motor model for the right ratio.

Yes. ER20 spring collet chuck Rs 400; ER11/16/20/25/32 spindle extension rod (steel) Rs 1,800 (listed prices).

Yes. Omron S8VS-48024A 480W 24VDC Rs 12,000; S8VS-A/B with display Rs 6,000; Omron S8VS-09024A Rs 5,000; 75W 24VDC DIN-rail Rs 1,000 (listed prices). Choose by driver voltage, motor current and number of axes.

Yes — fiber laser sources, heads, nozzles, protective windows, collimating/focusing lenses and ceramic rings. Examples: Raytools BMH110 autofocus head Rs 220,000; BS03K-CAT head Rs 190,000; BM111 head Rs 350,000; BM110 collimating lens Rs 8,000; D32 ceramic ring Rs 800 (listed prices).

Yes, we have 50+ 3D printer items — heated beds (235×235 mm Rs 3,200; 310×310 mm Rs 5,200), GT2 belt Rs 450/m, filament sensor Rs 450, RAMPS 1.4 LCD Rs 2,000, heater cartridges, lead screw nuts and more.

Yes — proximity sensors (used for homing, limits and positioning), Arduino boards and interface modules. See finecnc.pk/products or WhatsApp 0300 0832381.

Send the part name, model number or a photo on WhatsApp 0300 0832381 and our team will check availability and price for you.

Some items have changing prices or limited stock, so we quote them directly. WhatsApp or call 0300 0832381 for the current price.

It depends on the motor's rated current, voltage, phase and wiring. Send us the motor model or datasheet on WhatsApp 0300 0832381 and we'll suggest a matching driver.

The drive must match the motor's power, voltage, current, encoder type and communication. Share both model numbers and we'll verify compatibility.

Measure both shaft diameters (e.g. 8 mm to 10 mm), then consider length, torque and alignment. Send the sizes and we'll suggest the right coupling.

HGH20CA or HGH20HA blocks typically fit HGH20 rails, depending on configuration. Verify your rail model and dimensions with us before ordering.

Pick a controller supporting X, Y, Z, matched to your motor type (stepper/servo), drive interface and software (DSP, Mach3, NC Studio). Tell us your setup and we'll recommend one.

Tell us your machine model or project (size, material, motors) and we'll suggest compatible motors, drivers, controllers, rails, couplings, sensors and power supply.

Stepper motors move in fixed steps — simple and economical for positioning. Servo motors use feedback for position, speed and torque, giving higher speed, accuracy and no lost steps. Hybrid servo sits in between.

Common causes: wrong driver current, too much speed/acceleration, loose wiring, weak power supply, mechanical friction or wrong driver settings. Check these first; if it continues, WhatsApp 0300 0832381 with your motor/driver details.

Servo alarms usually mean overcurrent, overvoltage, encoder fault, overheating, overload or wiring issues. Note the alarm code, check the drive manual, and send us the code on WhatsApp for help.

Switch off power first. Then check spindle power, VFD alarms, wiring, cooling (water pump for water-cooled spindles) and VFD parameters, then bearings and connections. Contact us if the problem continues.

With power off, connect the motor coils to A+, A−, B+, B− per the driver manual (find coil pairs with the datasheet or a multimeter). Connect DC power, set DIP switches for current and microstepping, connect STEP/DIR and test at low speed.

Power supply: base it on driver voltage, motor current, number of axes and total power. Ball screw: consider travel length, load, accuracy, speed, diameter and lead. Share your setup and we'll suggest sizes.

Find the product on finecnc.pk, choose variant and quantity, add to cart, enter delivery details at checkout and confirm. You can also order or get help on WhatsApp 0300 0832381.

Many products already show a discounted price on the website. Prices follow company policy; for bulk orders, ask our team on WhatsApp 0300 0832381 for a quote.

Bulk/wholesale pricing may be available depending on product and quantity. Send product names, model numbers and quantities on WhatsApp 0300 0832381 for a quote.

Yes. Send the work area, material, spindle power, axes and application (for machines) or item list with quantities (for parts) on WhatsApp 0300 0832381 or finecncpk@gmail.com.

Our full catalog (160+ products) with prices is at finecnc.pk/products. For a specific list, WhatsApp 0300 0832381.

1) Open finecnc.pk and search or browse the Catalog. 2) Open the product, choose variant and quantity. 3) Click Add to Cart. 4) Go to Cart → Checkout. 5) Enter your name, phone, city and full address. 6) Check the delivery charge shown for your city and choose payment (cash on delivery). 7) Confirm the order. You can then track it on finecnc.pk/account.

Yes. Send the product name (or link/photo), quantity, your name, phone, city and full address on WhatsApp 0300 0832381, and our team will place the order for you.

After checkout you'll see an order confirmation, and the order appears on finecnc.pk/account. Our team may also contact you to confirm. If you're unsure, WhatsApp 0300 0832381 with your name and phone number.

WhatsApp 0300 0832381 with your order details before it's dispatched, and our team will try to add the items.

WhatsApp 0300 0832381 with the product name and our team will tell you the restock time or suggest an equivalent. You can also subscribe to the newsletter for stock updates.

No, product prices don't include delivery. The delivery charge for your city is added and shown at checkout before you confirm.

Many workshops use CNC routers for furniture, doors, panels, signboards and engraving work, where demand is steady. Earnings depend on your market, orders and design skills, so we can't promise a figure, but our team can share which jobs customers commonly do.

Yes — WhatsApp 0300 0832381 and our team can share working videos, or you can visit our Hall Road shop to see a demo. Our Instagram (instagram.com/fine.cnc) and Facebook also have updates.

Yes, we deliver across Pakistan through courier (TCS for eligible shipments), subject to courier coverage.

Delivery charges depend on weight, size and destination, and are shown at checkout. For machines, freight is arranged directly with you after ordering.

It depends on your city, courier and stock. You'll get an estimate when your order is confirmed. For urgent orders, WhatsApp 0300 0832381.

Machines (about 1,300 kg) are shipped by freight, which is arranged directly with you after you order. Cash on delivery is available.

Use the Track Order page (finecnc.pk/account) with your phone number, or the courier tracking number if you received one.

Returns and exchanges follow our official policy (product condition, warranty and time limits). Please confirm with our team before buying, and if you received a wrong or faulty item, WhatsApp 0300 0832381 with photos right away.

Yes, parts are tested and verified before dispatch.

We deliver wherever courier (TCS) coverage is available. If your area isn't covered, share your address on WhatsApp 0300 0832381 and we'll suggest the nearest pickup option.

Yes, items are tested before dispatch and packed for courier shipping. If anything arrives damaged, send photos on WhatsApp 0300 0832381 immediately.

Our shop is closed on Sunday, so orders placed on Sunday are processed on the next working day. Courier delivery days depend on the courier.

Yes, cash on delivery is available across Pakistan. Available payment options for your order are shown at checkout.

Payment options are shown at checkout, including cash on delivery. For bank transfer or other methods, confirm with our team on WhatsApp 0300 0832381.

With cash on delivery, you pay the courier rider when the order arrives. Other options, if any, are shown at checkout.

Please WhatsApp 0300 0832381 as soon as possible with your order details. Changes or cancellation are easiest before the order is dispatched.

Sorry for the delay. Check status on finecnc.pk/account with your phone number or with the courier tracking number. If it's still unclear, WhatsApp 0300 0832381 with your order number.

Sorry about that. Please don't install or modify it further — send photos/video, your order number and the issue on WhatsApp 0300 0832381 right away, and our team will guide you on replacement as per policy.

You can order through the website checkout; account and order tracking are on finecnc.pk/account. If you face any login or checkout problem, WhatsApp 0300 0832381 and we'll take your order directly.

Use the Search bar at the top of the website and type the product name, brand or model number (e.g. 'Inovance', 'NEMA 23', 'ER20'). You can also open Catalog and pick a category. If you still can't find it, WhatsApp 0300 0832381.

In the Catalog, use the Category panel on the left to filter (click 'Clear All Filters' to reset). Use 'Sort by' to order by Featured, Newest First, Price: Low → High, Price: High → Low, or Name A–Z. There's no brand filter yet, so type the brand in the Search bar.

'Cart' adds the item to your cart so you can keep shopping and check out several items together. 'Buy Now' takes you straight to checkout with that item.

Some items have changing prices or limited stock, so they show 'Call for Price' or 'Ask Price on WhatsApp' instead of a cart button. Tap that button or WhatsApp 0300 0832381 to get the price and order.

Tap 'Order on WhatsApp' on the product card. It opens a chat with our team (0300 0832381) — send your quantity, name, city and address, and we'll confirm the order.

Open 'Track Order' (finecnc.pk/account) and enter your phone number to see your orders and their status.

The bold price is the current selling price; the crossed-out price is the old price before discount. Delivery charges are added at checkout. Prices may change, so the price at the time of order applies.

Labels like 'Only 1 left' show limited stock. Stock can change quickly, so for important or bulk orders, confirm availability on WhatsApp 0300 0832381.

Click any product to open its page with pictures, specifications, model number and price. For a datasheet or extra photos, WhatsApp 0300 0832381.

The AI Assistant gives instant answers about products, prices, ordering and delivery. For anything it can't answer, tap 'Chat with us on WhatsApp' to reach our team.

Sorry about that. Try refreshing the page, checking your internet, or using another browser. If it still doesn't work, send a screenshot on WhatsApp 0300 0832381 and we'll take your order directly.

Enter your details in the 'Subscribe' box at the bottom of the website to get stock and discount updates.

Yes. Fine CNC is a real shop on Hall Road, Lahore with 10+ years in business. You can pay cash on delivery, so you pay only when your order arrives. You can also visit the shop or call 0300 0832381.

Many products currently show discounted prices on the website. Check New Arrivals (finecnc.pk/products?sort=newest) and subscribe to our newsletter for stock and discount updates.

Please email finecncpk@gmail.com or WhatsApp 0300 0832381 with your business details and our team will get back to you.